I am glad you found my blog. My name is Will Slade. I am sharing my ideas, thoughts, and opinions on Microsoft Dynamics CRM (Customer Relationship Management) as well as xRM (eXtended Relationship Management – aka the CRM platform). One of my goals is to help organizations understand the unique business value derived from using CRM as the centralized and consolidated single point of information for an entire enterprise.
To learn more about me and my background, visit the About page.