Category Archives: General

Top 4 Recent Microsoft Videos Worth Viewing

Visually Understand Where Microsoft is Now and Will Be Soon It would seem that Microsoft has started providing a lot more interesting videos to share.  From their corporate YouTube channel (youtube.com/Microsoft) to videos specific to my favorite application, Microsoft Dynamics CRM (youtube.com/msdyncomm). So many that you … Continue reading

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Windows 8 and the Tablet – Getting Stuff Done

Do you have a tablet?  Do you like it?  I know for me, I can sit on a comfortable sofa, browse the internet, play games, watch video, look at pictures, and basically “consume” information and content. If you or I had to create a large complex document, my … Continue reading

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Having My Documents available on any device rounds out cloud computing

Do you have your ‘My Documents’ folder in the cloud?  If not, read on to find out how (and why). Having My Documents in the cloud truly does round out cloud computing and the common everyday needs for users which usually include: … Continue reading

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Data Security Online and Searching for Trusted Technology

Online experiences shape our opinion of cloud computing and with use of the cloud expanding, people and companies are in search of trusted technology experiences. More companies are testing the waters with cloud computing – especially with CRM.  The cloud promises better computing … Continue reading

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Is Windows 8 Metro Your New CRM Dashboard?

Grouping your KPI’s on Tiles is a Touch Away Using the new Windows 8 Start Screen as your new dashboard allows you to combine your “tiles” in the order you want.  Tiles can represent apps (such as Microsoft Dynamics CRM), … Continue reading

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Social Tools Allow You to Know All Your Customers Like Your Best Customers

Add Vital Data to Your Customer Database from Social Networking Sources “What’s the husband’s name again?”, I ask my wife on our way to a dinner party.  “Give me a minute”, she says as she quickly goes to Facebook from … Continue reading

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Would a Surgeon use a Swiss Army Knife

Focusing on tools and software that excel at core business needs for improved returns I guess depending on the surgery a surgeon could use a swiss army knife in a pinch. After all, didn’t Radar O’Reilly use his Tom Mix … Continue reading

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What Constitutes a Technology Game Changer?

The Three “M” method to Recognize and Leverage New Technologies Remember in the movie The Graduate when Dustin Hoffman’s character was told:  “One word: Plastics”. Chevy Chase was in a movie called Fletch where he said “it’s all ball bearings … Continue reading

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Ask Why

Why are you shopping for a new system?  Why now? We know these questions are important for an organization to ask their users and leaders.  We have learned that asking the “why” questions often uncover the real business drivers and … Continue reading

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Welcome to My Blog

I am glad you found my blog. My name is Will Slade.  I am sharing my ideas, thoughts, and opinions on Microsoft Dynamics CRM (Customer Relationship Management) as well as xRM (eXtended Relationship Management – aka the CRM platform).  One of … Continue reading

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